PHONE ANSWERING AND OUTSOURCED APPOINTMENT SETTING FROM A SKILLED & FRIENDLY TEAM!
Services
After Hours Message Taking
At Continental Call Services, we understand that running a business is a 24/7 job. You may not always be available to answer calls after regular business hours, but that doesn't mean you have to miss important messages from your customers or clients. That's why we offer after-hours message taking services to help you stay connected with your customers even after you've closed for the day.
Our after-hours message taking service ensures that all of your incoming calls are answered promptly, even when your business is closed. We provide you with a dedicated phone number that you can forward to us during your off-hours.
Our team of trained professionals will answer your calls promptly and take detailed messages on your behalf.
When you choose Continental Call Services for your after-hours message taking needs, you can rest assured that your customers and clients are in good hands. We understand the importance of delivering excellent customer service, even when you're not available to answer calls. Our team will handle each call with care and professionalism, ensuring that your customers are left with a positive impression of your business.
With our after-hours message taking service, you can focus on what you do best – running your business – and leave the rest to us. We will provide you with detailed messages so that you can follow up with your customers as soon as you are available. You'll never have to worry about missing an important call or message again.
In addition to our after-hours message taking service, we also offer a range of other call services, including call answering, appointment setting, and more. We are committed to providing you with customized solutions that meet your unique business needs. Contact us today to learn more about our services and how we can help you enhance your business's productivity and streamline your operations.
Your Secretary On-Demand
At Continental Call Services, we understand that managing your business requires your undivided attention. However, answering phone calls, scheduling appointments, and taking messages can be time-consuming tasks that distract you from focusing on your core business activities. That's why we offer Secretary On-Demand, a service that provides you with a dedicated virtual secretary to manage your day-to-day tasks.
Our Secretary On-Demand service allows you to free up your time and improve your productivity. Our team of highly trained professionals can handle everything from answering phone calls to scheduling appointments, taking messages, and more. We provide you with a dedicated phone number that you can forward to us, and our team will take care of the rest.
With our Secretary On-Demand service, you don't have to worry about hiring a full-time secretary or dealing with the cost and hassle of managing an in-house staff. Our team is available 24/7 to manage your calls and tasks, so you can focus on your core business activities. We provide you with customized solutions that meet your specific business needs, and our services are designed to be flexible and scalable.
Our Secretary On-Demand service is also cost-effective. You only pay for the services you use, and you don't have to worry about overhead costs such as salaries, benefits, and office space. We offer a transparent pricing structure that allows you to easily track your expenses and manage your budget.
In addition to our Secretary On-Demand service, we also offer a range of other call services, including call answering, appointment setting, after-hours message taking, and more. We are committed to providing you with exceptional customer service, and our team is dedicated to delivering the highest level of professionalism and attention to detail.
Choose Continental Call Services as your virtual secretary and experience the benefits of having a dedicated team managing your day-to-day tasks. Contact us today to learn more about our services and how we can help you enhance your business's productivity and streamline your operations.
Call Forwarding from Anywhere
At Continental Call Services, we understand that managing your incoming calls can be a daunting task, especially when you're busy running your business. That's why we offer call fielding, forwarding, and transferring services to help you manage your calls more efficiently and ensure that they are routed to the right person or department.
Our call fielding service ensures that all of your incoming calls are answered promptly and professionally. Our team of trained professionals will answer your calls, gather the necessary information, and route the calls to the appropriate person or department. We can even take messages and relay them to the appropriate party so that you can follow up at a later time.
Our call forwarding service allows you to forward your calls to us, so we can handle them on your behalf. We provide you with a dedicated phone number that you can forward your calls to, and our team will take care of the rest. We can forward your calls to the appropriate person or department, or we can take messages and relay them to you via email, text, or phone.
Our call transferring service ensures that your calls are transferred to the right person or department quickly and efficiently. We can transfer calls within your organization, or we can transfer calls to external parties such as vendors, partners, or customers. Our team will handle each call with care and professionalism, ensuring that your callers are left with a positive impression of your business.
With our call fielding, forwarding, and transferring services, you can focus on your core business activities while we handle your calls. We provide you with customized solutions that meet your unique business needs, and our services are designed to be flexible and scalable. Whether you need us to handle your calls during regular business hours or after hours, we have got you covered.
In addition to our call services, we also offer a range of other services, including appointment setting, after-hours message taking, and more. Contact us today to learn more about our services and how we can help you enhance your business's productivity and streamline your operations.
Medical Call Center
In a medical office, answering phone calls promptly and professionally is essential for providing quality patient care. At Continental Call Services, we understand the importance of managing medical office calls efficiently, which is why we offer medical office call answering services.
Our medical office call answering service provides you with a dedicated team of trained professionals who will handle your incoming calls with care and professionalism. We have experience working with medical offices of all sizes, from small clinics to large hospitals, and we understand the unique needs of the healthcare industry.
We can handle a wide range of medical office calls, including appointment scheduling, prescription refills, insurance inquiries, and more. Our team will answer your calls promptly and ensure that your patients are connected with the appropriate person or department.
We are also HIPAA compliant, ensuring that all patient information is kept confidential and secure. We understand the importance of protecting patient privacy and will take all necessary measures to ensure that patient information is handled with care and sensitivity.
With our medical office call answering service, you can focus on providing quality patient care while we handle your incoming calls. We provide you with customized solutions that meet your specific business needs, and our services are designed to be flexible and scalable.
Choose Continental Call Services as your medical office call answering partner and experience the benefits of having a dedicated team managing your calls. Contact us today to learn more about our services and how we can help you enhance your patient care and streamline your operations.
Answering Service
At Continental Call Services, we take pride in being the best answering service in the business. We have been providing customized call center solutions for businesses of all sizes for many years, and our commitment to excellence has helped us earn a reputation as a trusted and reliable partner.
Our team of highly trained professionals is dedicated to providing exceptional customer service and delivering the highest level of professionalism and attention to detail. We understand that every business is unique, and we take the time to understand your specific needs and requirements to provide you with customized solutions that meet your needs.
We offer a wide range of call center services, including call answering, appointment setting, message taking, after-hours answering services, and more. Our services are designed to help you manage your calls more efficiently and ensure that your customers are always connected with the right person or department.
Our commitment to excellence extends beyond just our services. We invest heavily in the latest technology and tools to ensure that our call center is always operating at peak efficiency. We also provide ongoing training to our team to ensure that they are up-to-date with the latest industry trends and best practices.
We understand that communication is critical in business, and our goal is to help you provide exceptional customer service and streamline your operations. By partnering with us, you can focus on your core business activities while we handle your calls and provide you with valuable insights into your customer interactions.
Choose Continental Call Services as your answering service partner and experience the benefits of having a dedicated team managing your calls. We are committed to providing you with customized solutions that meet your unique needs, and our services are designed to be flexible and scalable.
Contact us today to learn more about our services and how we can help you enhance your business's productivity and streamline your operations.
Appointment Setting
One of the key factors in driving sales for any business is having a reliable and efficient appointment setting process in place. At Continental Call Services, we specialize in providing appointment setting services that help businesses connect with potential customers and generate more sales.
Our appointment setting services are designed to help you reach your sales targets by connecting you with qualified prospects who are interested in your products or services. We use a combination of advanced technology and skilled professionals to ensure that your sales team always has a steady stream of qualified leads to work with.
Our team of appointment setters is highly trained and experienced in managing outbound calls to set appointments and follow up with prospects. We understand that every business has unique needs, which is why we work closely with you to develop a customized appointment setting strategy that meets your specific requirements.
We use a consultative approach to appointment setting, which means that we take the time to understand your business and your target market. We then create a script and strategy that effectively communicates the benefits of your products or services and helps to build trust and credibility with potential customers.
Our appointment setting services are designed to be scalable and flexible, which means that we can adjust our strategy as your business evolves and your sales targets change. We provide regular reporting and analytics to help you track the performance of your appointment setting campaign and make informed decisions about your sales strategy.
By partnering with Continental Call Services for your appointment setting needs, you can free up your sales team's time to focus on closing deals while we handle the lead generation and appointment setting process. Our goal is to help you achieve your sales targets and grow your business.
Contact us today to learn more about our appointment setting services and how we can help you drive more sales and grow your business.
